Terms of Service

Last Updated: October 11, 2026

Talenzo is a coaching coordination service. These terms cover use of the app during its current testing period. Contact support@talenzo.app with questions. The legal operator and launch terms will be published before public release.

1. THE SERVICE

Talenzo helps academies, independent coaches, learners and families manage invitations, enrollment requests, classes, attendance, progress, communications and payment records. Coaches and academies provide the instruction and set their program conditions. Talenzo does not verify coaching qualifications or guarantee learning outcomes. Please assess the suitability and safety of any instruction directly with the provider.

2. ACCOUNTS AND FAMILY MANAGEMENT

Self-registration is available only to people aged 18 and older. Anyone younger takes part as a learner through a parent or authorized guardian who manages their profile. Providing an age band does not verify a person's identity or establish parental authority. Only manage a learner or invite another family manager when you have authority to do so.

Keep account information accurate and secure. Email signup requires confirmation of the address; account recovery confirms control of the mailbox and retains the existing account's relationships. Optional biometric sign-in authorizes a registered device. Report unauthorized access to support@talenzo.app.

3. INVITATIONS AND RELATIONSHIPS

Receiving or accepting an invitation does not guarantee a place. Program requests require approval for each learner. Academy admission may allow a family to request other open programs from that academy; each request still requires approval. Access depends on the user's current role and relationships. Do not use invitations, contact details or learner information for unrelated purposes.

4. PAYMENTS AND PROGRAM CONDITIONS

The current app records payments made outside Talenzo; it does not collect card details or transfer money. Recording a payment asks the academy or coach to confirm receipt. It is not a bank receipt or proof of settlement.

Program pricing determines tuition, registration fees, discounts and any free first class. Monthly tuition becomes due after the billed month ends in the program's saved billing timezone. Per-session tuition becomes due when an authorized coach ends the class or at its scheduled end, whichever comes first. Other fee types follow the displayed program conditions. Confirm cancellation, absence and refund arrangements directly with the provider. Existing paid or submitted records are not automatically rewritten when scheduling changes.

5. ACCEPTABLE USE AND CONTENT

Do not impersonate others, access data without permission, harass users, distribute unlawful content, or interfere with the service. Upload only content you have permission to use. You retain rights in your content and permit Talenzo to store, process and share it as needed to provide the requested features.

6. AVAILABILITY AND NOTICES

This is a testing release. Features may change and the service may be interrupted. Push notifications and email depend on device permissions, delivery providers and user settings; delivery is not guaranteed. Check the app and coordinate essential arrangements directly with your academy or coach. Talenzo is not an emergency communication service.

7. LEAVING, DELETION AND CHANGES

You can request account deletion in Settings. Ownership, unresolved financial records or shared relationships may need to be resolved first. Deletion does not necessarily remove records other participants must retain; see the Privacy Policy. Access may be restricted to address misuse or security concerns. Material policy changes will be communicated before they apply, including any further acceptance required.

8. QUESTIONS AND APPLICABLE RIGHTS

Contact support@talenzo.app about concerns. Nothing in these terms limits rights or remedies available under applicable law. The final legal operator, contractual terms and any jurisdiction provisions require review before public launch.